General conditions of business

Office opening hours:

Monday - Friday 9 am - 12 am, 1.30 pm - 5 pm


Prices subject to alteration at any time.



Only online on 

Orders placed are binding. Unless otherwise noted, there is no right of return or withdrawal.



Within five working days. Out-of-stock articles will be shipped as soon as received, unless you specify otherwise. No liability can be accepted for delays in shipping.

You will be advised if delivery cannot be completed within two weeks.



Goods are shipped at the recipient's risk. Any damage must be notified immediately to the transporter (post, railway, transport company) so that a report can be made. Please also notify us if the goods are not received within three weeks. If you do not, you will bear the loss.
Any complaints must be made within eight days of receipt of the goods.



Any guarantee cases are handled directly by the service center. Further rights to compensation, including the right to compensation of associated and consequential losses, are excluded. Wearing parts such as filters, wheels (bearing surfaces and driving belts), side brush (edge brush) and main brushes are excluded from the warranty. The warranty for the battery is 1 year.



Wollerau SZ



For orders under CHF 150.00 the following costs will be charged (only Switzerland + FL): CHF 10.00

No costs will be charged for orders over CHF 150.00.

Goods may also be collected after agreement by phone.

Delivery only in CH and FL.


All goods include value added tax at 8% and Advanced Recycling Fee (ARF).

Additional fees:

  • Prepayment: No additional fee
  • Payment with credit card: No additional fee
  • Payment with Postfinance: No additional fee
  • Payment with Paypal: No additional fee


Prepayment, Postfinance, credit card or cash payment upon collection.

The charge to your credit card will appear as entex GmbH, 8835 Feusisberg.


We accept the following credit cards:

Eurocard/Mastercard, Visa



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entex GmbH is Roomba Dealer in Switzerland. For Dealer inquiries please contact the general distributor directly. 

entex GmbH
Firststrasse 15
CH-8835 Feusisberg

+41 (0)44 787 61 11
+41 (0)44 787 61 12